The Institute of Banking Personnel Selection (IBPS) has released the notification for CRP CSA-XVI for recruitment to the post of Customer Service Associate (CSA) in participating Public Sector Banks. The recruitment is for the 2027-28 vacancy year with an indicative total of 11,403 Vacancies.
Eligible candidates can apply through the online registration process within the prescribed dates. The selection process consists of an Online Preliminary Examination followed by an Online Main Examination. Candidates who qualify the required stages will be considered for provisional allotment according to the vacancies reported by participating banks.
Institute of Banking Personnel Selection (IBPS)IBPS Customer Service Associate (CSA) Recruitment 2026 (CRP CSA XVI)Advt No. : CRP CSA-XVI (Vacancy Year 2027-28) Short Details of NotificationWWW.SARKARIRESULTINS.COM |
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Important Dates
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Application Fee
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IBPS CRP CSA XVI Notification 2026 : Age Limit as on 01/08/2026
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IBPS CRP CSA XVI 2026 Vacancy Details Total : 11,403 Posts (Indicative)
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IBPS CRP CSA XVI Participating Public Sector Banks
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IBPS Customer Service Associate Pay Scale & Exam Pattern
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How to Fill IBPS CRP CSA XVI Online Application Form 2026
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Interested Candidates Can Read the Full Notification Before Apply Online |
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FAQs – IBPS CRP CSA XVI Recruitment 2026
Q1. What is CRP CSA-XVI?
CRP CSA-XVI is the Common Recruitment Process conducted by IBPS for recruitment to the post of Customer Service Associate in participating Public Sector Banks.
Q2. How many vacancies are available in IBPS CSA 2026?
The notification mentions 11,403 indicative vacancies across Public Sector Banks.
Q3. What is the last date to apply?
The last date for online registration is 21 August 2026.
Q4. What is the age limit for IBPS CSA Recruitment?
Candidates must be between 20 and 28 years of age as on 01 August 2026, subject to applicable relaxation.
Q5. What is the educational qualification?
Candidates must have a Graduation Degree in any discipline from a recognized university.
Q6. Is computer knowledge required?
Yes, operating and working knowledge of computer systems is required.
Q7. Can a candidate apply for multiple States?
No. A candidate can apply for vacancies in only one State/UT.
Q8. How many questions are in the Preliminary Examination?
The Preliminary Examination contains 100 questions carrying 100 marks.
Q9. Which marks are used for final merit?
The Online Main Examination marks are considered for final merit listing and provisional allotment.
Q10. Is the local language test compulsory?
Candidates who have not studied the local language in 10th standard or above must qualify the Local Language Proficiency Test (LLPT) before joining.
